Hospitality Online Courses
Book an ARCG, Gaming Harm Minimisation, Licensee, RCG or RSA course today and learn online at your own pace with same-day Certificate.
ARCG Online (Virtual)
Also known as Advanced Responsible Conduct of Gambling.
Course suitable for Hotel Licensees, Registered Club Secretaries, Gambling Floor Managers & Supervisors.
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Gaming Harm Minimisation
Also known as Gaming Harm Minimisation.
Course suitable for RCG gaming attendants, RSL and pub managers, board directors and anyone with RCG responsibilities.
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Licensee Online (Self-Paced)
Also known as LT.
Course suitable for Hotel Licensees, Registered Club Secretaries, Gambling Floor Managers & Supervisors.
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Licensee Online (Virtual)
Also known as LT.
Course suitable for Hotel Licensees, Registered Club Secretaries, Gambling Floor Managers & Supervisors.
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RCG Online (Virtual)
Also known as Provide Responsible Gambling Services.
Course suitable for Gaming Room Attendants, Casino Workers, Licensees, Club Supervisors, Managers & Security Officers.
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RSA Online (Virtual)
Also known as Provide Responsible Service of Alcohol.
Course suitable for Bar Staff, Bottle Shop Attendants, Licensees, Managers, Security Officers, Event Staff, Function Staff & Cruise Ship Staff.
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Online Courses Courses
According to a survey conducted by the Australian government, 88% of employers in the hospitality industry consider job-related training as very important when recruiting new staff. Furthermore, the survey found that 85% of employers believed that training improved staff productivity.
Investing in further hospitality training is not only crucial for ensuring the safety and well-being of both staff and customers, but it can also have a positive impact on the success of a business. By providing staff with specialized training in areas such as armed hold-up and hand hygiene, you can create a safer, healthier, and more professional environment that will attract more customers and improve the overall perception of your establishment.
Further training is crucial for individuals employed in the hospitality industry, as it equips them with the essential skills and knowledge needed to excel in their jobs, advance their careers, boost confidence and increase job satisfaction. Obtaining additional qualifications and training can enhance an individual's employability, making them more attractive to potential employers and increasing their earning potential.
Online Courses Training Programs
These programs are offered online through our learning management system. There are 2 components to these programs:
- Online learning
- Online workbooks
There are no pre-requisites for completing Online Courses courses and students do not require a USI number.
Online Courses Course Requirements
Our Online Courses courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.
To complete an online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The Online Courses courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete a course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed a course, you will be emailed your Certificate of Completion straight away.
- Online Course Software
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
Online Courses Course Pre-requisites
- There are no pre-requisites for completing these courses and students do not require a USI number.
Online Courses Staff Training
For group enrolments we supply staff with individual access to online courses, personalised certificates and corporate discounts for 25 or more employees.
General Course FAQs
- Is my course tax deducible?
In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.
For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
- What are your payment methods?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- I want to book in multiple staff and/or want a company invoice?
We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.
Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.
- What if I have trouble with written/spoken english?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
